Alexandria Auto Repair

Staff was friendly and courteous and handled by problem very timely......even without charging me a dime!

I bought a used car recently and the whole transaction completely stressed me out! I finally decided knowing what issues I might have was better than not knowing, so I brought it in to Honest-1. Everyone in the shop was really nice, and provided straight facts and frank opinions (without pressure) about what I ought to have done. For instance, it turned out the tires on the car were snow tires, so I had to get new ones (a chunk of money you don't want to lay out if you don't have to). Peter got quotes on tires for me. I was open to buying whatever made the best sense to buy (I made it clear quality was important to me), but I wasn't pushed to expensive or brand name tires. And my technician was great! (Curtis I think? I'm sorry I'm no good with names). He was SO thorough. It might have taken a bit longer than at a dealership but I would honestly take thorough over fast ANY day when it comes to what is basically the most expensive machine I own. He was so nice, and didn't miss a thing

Very pleased with my service there and will definitely return.

You did what I asked at a very reasonable price. I will be back!

Great service, friendly people, work done ahead of schedule. Thanks!

The front end people who dealt with me were all very nice and polite, apologized when the paperwork took longer than normal, and explained things to me. My air conditioner works great! The whole experience was good. I will definitely service my car there again.

The team was fast and informative. While I waited, the guys in front taught me all about WiFi. I am moving to Duluth and will miss taking my car for service at Honest-1.

Battery problem, gave me a loaner while they diagnosed, called me with results & quote, replaced battery, called me when done. Excellent customer service, free loaner. Would give them higher rating if desk guy would have remembered to email quote for another repair job. I liked the guy's attitude, answered my questions, polite. They could have said it was alternator, or other parts related to starting truck, but they didn't. Will try them again for next repair.

Was so impressed with the honesty and integrity of the company. I was not charged for a quick find and fix on my vehicle. THANK YOU!

Very easy and thorough.