Alexandria Auto Repair

(571) 257-9930
Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 4:00 PM
5

too much money for too little. you replace starter motor,$297.22 how do I know if its new ,rebuilted or used_can you provide receipt? ford Taurus 2003 4/14/2018

5

I took our Forester for an oil change at NTB on Monday. In addition to the oil change, they told me that our brake pads and rotors needed to be replaced on both axles and that the back ones would fail inspection if it were done now. This seemed unlikely since the car had been driven only 4,000 miles since passing its last inspection with flying colors. I took it to Beyer yesterday and they said the front brake pads and rotors were perfectly fine, but that the back ones needed to be replaced and the brake fluid needed to be changed. Neither NTB nor Beyer showed me the car to demonstrate why the car needed the work they advised. I then took the car to Honest-1. They removed all four tires and told me nothing needed to be done, that my pad, rotors, and brake fluid were all fine. They took me to the back and showed me the car before putting the tires back on. NTB is next to my gym, so I can do my workout while my cars get oil changes. But in the future I will ignore the convenience of going to NTB and go to Honest-1 Auto Care instead.

5

Excellent service and friendly staff. They use API approved quality products and I would recommend this place to my family!

5

Went in to get my state inspection done after work and was in and out in no time. The team was great and was very friendly! Will definitely be going back for any further oil changes or inspections or anything for my car I might need.

1.5

You guys didn't honor your promise to me for my last review.

5

I respect having an electromechanical issue diagnosed i have to do similar work it is NOT easy thank you. A good outfit

5

Excellent job. Bruce was very kind!

5

I was very pleased with how Honest 1 took care of me. I bought a rebuilt alternator about 9 months ago, which turned out to be bad. I called t hem and they told me it was still under warranty and to bring it in. I did drive it down to Honest 1, pulled in the lot and the car died, luckily right on the parking lot. They replaced the alternator free of charge and did it way faster than I thought they would. These guys care about their customers' satisfaction, and I really appreciate that. I will be back for further service. DON K

4

Very easy to do business with. They answered all my questions and provide sound advice when needed for vehicle repairs.

5

The car is riding better. The noise from the front of the car is gone. Everything is good.