Alexandria Auto Repair

(571) 257-9930
Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 4:00 PM
4

They helped to explain that changing a low beam bulb on a 2005 Honda Accord is more difficult than presented in the owner's manual and involves removing tires to gain access. Worth the cost involved. Even videos about doing it showed the removal of fenders to gain access. Honda has made changes regarding access after 2007.

5

Am grateful you pursued an alternate solution (& much less costly) to the concern that the warning lights were indicating.

5

I received coupons for service when I moved to the area. During an oil change they identified other issues that needed to be taken care of, and advised me on which ones were urgent because I am in a tight budget. When I took my car in for service, the estimate was spot-on (including labor) and I had my car back the next day.

5

I loved my service, being new to the city and this state I didn't know where to turn. With a wheel baring out its a necessity to get it fixed. Being a woman who doesn't know mechanics, I didn't want to be ripped off as this has happened before. But I felt comfortable with honest 1, and jeff who helped me was a wonderful help and was very flexible with my schedule.

5

In and out fast. Great customer service experience from the time of scheduling.

4

Excellent, honest and helpful

5

Very fast service. Thoroughly explained everything in great detail. Very knowledgeable staff that I can trust.

5

Helpful evaluation of my vehicle

5

Mr. Lee and Billy helped me through a very difficult choice on a car that had 129,000+ miles. We decided what had to be done now and what could be put on followup. This was an excellent plan. The car is working very well and my wallet wasn't overwhelmed. Thanks for the good advice.

5

It was great customer service! Ultra polite and informative! Complimented me on a clean car and how I took care of it very well. Will come back again!

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