Alexandria Auto Repair

Service went well, there were some delays in Honest-1 obtaining the parts required, but overall reasonable.

I appreciate your honest suggestions and little pressure for repairs. And the coupons are helpful.

The only place I'll bring my car!

Always great service!!!

I'm happy with my visit. Altho, a friendly suggestion. You have a good automated system for alerting customers to recommended work that needs to be done. Your systems should find a way to alert the desk when the needed parts are not available. My work was diagnosed on Monday, I set up appt for Wednesday, even though I was told the needed part would be in on Tuesday. When I arrived on Wednesday, the part was NOT in. I don't drive very far, and left to run a few errands while they went to get the part. So, it wasn't a big deal. So, I'm just making a suggestion to how you could make your service even better.

Thank you for your excellent customer service.

I thought their service was very good. I had to wait and extra day because of the wrong part being delivered, but other than that no problems.

I appreciate the confidence of having my car in its best performance before heading out on a long road-trip.

It was phenomenal to be able to walk in, receive automatic service, and move on down the road in far less time than I anticipated. The customer service was awesome, as if they new me for a long time. Will recommend Honest-1 Autocare to all the staff I work with, and friends I pal around with. Kudos gentleman, you surpassed my expectations of what I was looking for when I rolled into your drive.

Service done in a timely manner. Friendly, and pleasant waiting room.