Alexandria Auto Repair

The staff were knowledgeable and helpful. I was provided with a ride to work and back to the shop when my car was ready.

Great customer care, service was 1/2 hour for an oil change.

My alternator failed and drained my battery that I just had replaced 14 months ago. Honest 1 was true to their warranty and replaced the alternator as well as the battery at no charge/under warranty. I really appreciate the honesty in the diagnosis and the repair. We have had a lot of work done on this vehicle at Honest 1, and they continue to do excellent work. I just question using remanufactured parts as replacements. Great service by Billy and his team! Thanks Guys!

Great customer skills, not pushy. Explained everything and helped me set a timeline of when to get work done Ina way that I could afford.

After a long time I think I finally found my goto place for auto care.

Very nice establishment. Friendly staff. Appreciated the fact that they physically showed me what was wrong with my car, as oppose to just telling me what I need to fix with my next visit. If I was still living in the area I'd return here for car services.

It's great that I can get two cars done back to back. They are very accommodating, even when one car needed extra work. They gave me a ride to get the second car, so we all could keep progress moving along.

As always, top notch service! I can always depend on these guys to take of our car, even when I'm out of town. Thanks again!

Great service, done when promised.

I giving an honest 5 stars.1 - Customer Service - The front desk was very friendly and accommodating.1 - Diagnosing the issues - The repair facility had the necessary equipment to find the problems and provide recommended solutions.1 - Communication - The service technicians kept me up to date on all repairs performed and their completion.1 - Technical capability - The technicians were confident and performed necessary repairs where needed. Thank you Carl (former employee) and, Luis.1 - Resolution of issue - On 2 occasions my vehicle was serviced. All issues reported had been identified and resolved.