Alexandria Auto Repair

One stop for all the automotive needs. Been going here for a while now and they never disappoint.

Great place for all your automotive needs. People are friendly and experienced. Check them out.

This place is under new management and is now a great garage! My wife's 10 year old SUV needed a valve cover gasket replaced and in a hurry. I only had one day off to get it fixed and these guys did it. The mechanic stayed with the car all day, special ordered the part, and gave me a ride to and from my house. They also gave me a military discount, you don't see that a lot these days. The shop looked very clean and so did the lobby. They also had a small play area for kids and a TV. My car needed so much work that they stayed after hours to finish the job. When they picked me up they also informed me that my intake system needed cleaning and that I should get that done as soon as I can. I was waiting for an up sale but to my surprise, no up sale . Just straight up information. At the end of my service I was highly impressed. I defiantly plan on coming back next time I need any service done on my wife's car... Like the intake system. By the way, make sure to ask for Sunny, he's the owner and super nice guy. The front desk guy, Justin was also really easy going, he was the mechanic that worked on my SUV. Most mechanics won't really talk to the customer or just try to hand you off, Justin was ready to get the job done and help me out. If you need a place to work on your car and a fair price, go with these guys. The car runs great and I got a warranty with the service. I found my new shop.

A Great garage! My wife's 10 year old SUV needed a valve cover gasket replaced and in a hurry. I only had one day off to get it fixed and these guys did it. The mechanic stayed with the car all day, special ordered the part, and gave me a ride to and from my house. They also gave me a military discount, you don't see that a lot these days. The shop looked very clean and so did the lobby. They also had a small play area for kids and a TV. My car needed so much work that they stayed after hours to finish the job. When they picked me up they also informed me that my intake system needed cleaning and that I should get that done as soon as I can. I was waiting for an up sale but to my surprise, no up sale . Just straight up information. At the end of my service I was highly impressed. I defiantly plan on coming back next time I need any service done on my wife's car... Like the intake system. By the way, make sure to ask for Sunny, he's the owner and super nice guy. The front desk guy, Justin was also really easy going, he was the mechanic that worked on my SUV. Most mechanics won't really talk to the customer or just try to hand you off, Justin was ready to get the job done and help me out. If you need a place to work on your car and a fair price, go with these guys. The car runs great and I got a warranty with the service. I found my new shop.

This place is extremely unprofessional and workmanship is terrible. I had my alignment done in August and alignment went bad within a couple weeks. My tires are now totally worn within two months of having the alignment done. I contacted the shop regarding the alignment issue and they refused to honor the work stating there is no warranty on it. Take your business somewhere else.

This place is a rip off the owner is the front desk guy who knows nothing about cars just over pricing,and the mechanic/parts installer is even worst😡

Went in to get my state inspection done after work and was in and out in no time. The team was great and was very friendly! Will definitely be going back for any further oil changes or inspections or anything for my car I might need.

Technician damaged the underside of my vehicle. I was standing in the waiting area where there is a clear glass window opening to the service bays. I heard a repeating “thunk” sound that caught my attention. When I looked over, I saw that it was the technician slamming the jack into the underside of my car. It was clear that the jack at the lowest setting was too high to roll nicely under my vehicle. Once the jack’s round 3-4 inch surface was forced under the vehicle’s jack pad by about ½ inch. He proceed to lift the vehicle. This did not go well. It raised about 1 or two inches before slipping off the jack pad. This is where the undercarriage trim area landed directly onto the jack with the weight of the vehicle. I walked around to the maintenance bay, swung open the door and asked the technician what exactly he was doing. His response was “You’re car is low”. I then asked why if he saw the car was low he didn’t ask a co-worker for help lifting the body so the jack could roll underneath. He then stated that he was going to go do that now. I proceeded back to the waiting room where I told the desk attendant that the technician is not properly using the jack. He didn’t seem concerned or have any type of response. I was issued an inspection sticker with the appropriate documentation. I paid the amount due, retrieved my keys and back to the parking lot to retrieve my vehicle. I found a large chunk of the vehicle’s jack pad to have been crushed off, along with a 1 inch dent in the undercarriage trim. This could have been completely avoided if the tech had spent an extra minute to ask for assistance in the first place. In summary, I feel as the employees at this location have no respect or concern for their customers’ property. The damage caused to my vehicle was not accidental, it was caused by carelessness. With that being said, I cannot trust any work to be performed properly. Therefore I cannot recommend this business to anyone.

I really recommend honest-1 auto care of alexandria. The staff is very friendly and professional. They are thorough in their assessment of my vehicle, and look for the most economical way to make the repair. I will definitely use them again

You guys didn't honor your promise to me for my last review.